Headquartered in Chennai with additional presence in the United States, United Kingdom, and the Philippines, the client has established itself as one of the world’s largest business service providers. The organization is best known for its optimized IT-based solutions and automation services. Founded in 2009, it now employs over 1,800 employees globally.
A multinational business services provider offering optimized IT management services was seeking RPO services for its three-month hiring pilot program. The client reached out to Acara Solutions India to assist with its hiring efforts.
Given the nature of the three-month hiring program, Acara Solutions India needed to develop and implement an efficient and effective plan to meet the client’s needs. The client was seeking to hire the following positions:
IT Tech/Engineering job openings:
- Solution Engineer
- Java Developer
- Splunk Architect
- ServiceNow Developer
- For PAN TAC, PAN AT&T, and PAN CCNA
Acara’s hiring managers teamed up to create an agile solution for the client. While the client suggested a Talent On-Demand model, Acara examined the volume of hirings and niche skillsets for the job openings. The team at Acara ultimately recommended an RPO solution to quickly address the client’s hiring needs.
The Inception of RPO
As the only RPO vendor for the client, Acara Solutions India’s team of expert recruiters, sourcers, and business development managers worked to address the challenge at hand. Several internal Acara recruiters were deployed onsite for the client. The team managed to maintain a flow of communication and continuity between Acara’s deployed resources and the client’s internal hiring team.
For all IT and Engineering job openings, the candidate notice period was reduced to 15 days. Candidate’s profiles were given priority if they were able to immediately join the company. For infrastructure requirements, the Acara recruiting team worked to find candidates with proficient English skills to meet the client’s mandatory requirement. The team increased the number of candidate submissions by 10-15 profiles per day.
With an increase in the quality of candidates submitted to the client, the team at Acara Solutions India was successfully able to submit offers to 25 candidates. In the end, 15 of those positions were accepted by candidates. Because of the agility and high performance demonstrated by the members of Acara’s hiring and recruiting team, the client chose to extend its contract with Acara. Due to COVID-19, the client has tweaked its RPO program to utilize Acara’s onsite model with offsite sourcing.
Because of the agility and high performance demonstrated
by the members of Acara’s hiring and recruiting team, the Client
chose to extend its contract with Acara.